2020 saw a huge leap in the delivery of virtual health and care, with encouraging lessons for the current crisis and beyond. But has the speed of innovation been at the expense of inclusive people and patient-centred care? In this session we’ll explore what we can learn from the innovations that have accelerated during the pandemic and how we can align patient and user involvement in the development of future virtual health and care solutions.
Presenters

David Maguire
Senior Analyst, The King’s Fund (chair)
Before joining the Fund, David worked at the South Eastern Health and Social Care Trust in Northern Ireland where he supported managers to make their services more financially sustainable. He has an MA in health economics from the University of York and previous experience in the commissioning sector in Northern Ireland.

Tara Donnelly
Chief Digital Officer, NHSX
Tara’s career has spanned a range of operational roles in hospitals across London including Director of Operations at the Whittington, Managing Director roles at University College London Hospital and Chief Executive of the West Middlesex University Hospital. Most recently she was Chief Executive of the Health Innovation Network, the academic health science network for south London.
She is President of the Health CEOs' Club, Non-Executive Director at the Nuffield Trust and was previously Trustee on the Board of Macmillan Cancer Support for ten years.

Marco Francis
Technology Enabled Care Lead, Bristol City Council

Preeti Mehta
Senior Project Manager – Digital Transformation, South Central and West CSU

André Wilkinson
Service User
More recently he has experience of accessing health and other associated support services digitally, and he has become more aware of some of the issues around access to such services from the perspective of a service user.
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